At BitPotato, we strive to provide the best service and experience to our users. If you're not completely satisfied with your purchase, we offer a straightforward refund policy. Please read the following terms and conditions for refunds:
Eligibility for Refund:
A refund request must be submitted within 2 days from the date of purchase.
The refund is only applicable if the product or service is not used or accessed. Once the product is used or accessed, no refunds will be issued.
Refunds are not applicable for digital products, including software, subscriptions, or downloadable content, unless explicitly stated otherwise.
How to Request a Refund:
To request a refund, please contact our support team at [email protected] with your order details and reason for the refund.
Refunds will be processed once the request has been reviewed and approved.
Processing Time:
Once a refund is approved, please allow 5-7 business days for the amount to be credited back to your original payment method.
Non-Refundable Items:
Digital products that have been used or downloaded.
Any custom-made services or products.
Subscription services that have been used for a billing cycle.
Changes to the Refund Policy:
BitPotato reserves the right to update or change this refund policy at any time. Any changes will be communicated to our users through email or via our website.
If you have any further questions or need assistance, please reach out to our support team at [email protected].